Learning How to De-Escalate Conflict Can Benefit Your Health

First Posted: Jul 20, 2023 10:18 AM EDT
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Photo by Yan Krukau

(Photo : Yan Krukau from Pexels)

When you have conflict at work, no matter how busy you are, it sticks in your mind. It interferes with your day-to-day life and even impacts how you feel at home.

Avoiding conflict is impossible, which is why it's important to learn how to de-escalate it. Letting it linger can impact not only your work but also your health. The stress that builds can cause several problems, so experts recommend learning to handle the conflict rather than sweeping it under the rug.

How Work Relationships Contribute to Stress

When you are triggered by an external event, such as a conflict at work, your body enters a heightened state of arousal, setting off chemical changes. These conflicts can be slight disagreements or full-blown arguments.

As the stress response kicks in, it negatively impacts your physical and mental health. This can lead to high blood pressure, diabetes, weakened immunity, depression, anxiety, difficulty concentrating, and other physical and mental changes.

Even a small stressor can contribute to chronic stress, building over time. These all have lasting impacts on your longevity as they keep inflammation in the body. Prolonged inflammation can cause chronic illnesses.

Seemingly minor things like interrupting someone while talking, disagreements about tasks, or communication issues can trigger this response. However, when things get heated, and conflicts in the workplace intensify, it builds upon that layer of stress.

How to De-Escalate Conflict for Your Health

You'll never fully rid yourself of all stress, but when it comes from the workplace and feeling antagonized, it is imperative that these issues are aired and dealt with appropriately.

Some people are far more reactive than others, but the key is knowing how to deal with them. De-escalation conflict training can be a huge asset, especially when preventing aggression from worsening and making other employees feel unsafe.

Keep in mind that avoiding arguments doesn't resolve the conflicts in your company. Avoidance allows these problems to fester and creates more stress for everyone involved in the conflict.

Simple conversations can help straighten out minor arguments and benefit the health of everyone. To de-escalate conflicts effectively, it's ideal to nip them in the bud before they spiral out of control. Likely, something much smaller started the initial conflict, and knowing how to spot it quickly will prevent it from going too far.

Avoiding problematic patterns of communication is the best move, allowing you to have solution-focused dialogs, promote active listening, clarify intentions, and share feelings. Boundaries must be set, and everyone must learn the compromises needed to create a thriving workplace environment.

However, not all conflicts can be de-escalated on their own. It may take professional help to intervene and bring harmony back into the workplace. The health of all employees should be a concern for every business. When employees are in good health, they perform better and miss less work. It will benefit everyone to take de-escalation training and, ultimately, lead to a better bottom line.

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