6 Ways Employees Benefit From Monitoring Software

First Posted: May 05, 2022 11:28 AM EDT
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Photo by ThisisEngineering RAEng on Unsplash

(Photo : ThisisEngineering RAEng on Unsplash)

Employees are one of the biggest investments that many companies make, so it makes sense to want to keep tabs on your employees' performance and productivity as much as possible. An employee tracker software can help you in this regard, but you may not know exactly how employee monitoring software can benefit your business or your workers. Here are six ways employees can benefit from monitoring software for employees.

6 ways employees benefit from monitoring software

1) Productivity

Knowing that you're being monitored can be a big motivational tool. According to a study by New York University, employees who were told they would be monitored and recorded were 12% more productive than those in similar situations where no one was watching them. The act of knowing that everything you do at work will eventually be visible to someone else makes it easier to avoid distractions and stay on task. Additionally, when you know your actions are going to be measured and reviewed, you're less likely to slack off or otherwise disengage with your job duties. For organisations that struggle with high employee turnover or disengaged workers, monitoring software can help turn things around quickly.

2) Data Accuracy

Having all data easily accessible to employees can make it much easier to keep your business running as smoothly as possible. With easy access to accurate data, employees can be more productive and get more work done faster and with better quality. This can lead to higher employee morale and higher profits. However, if you don't have a way of ensuring that your data is always up-to-date, companies can lose out on opportunities because they're working with inaccurate or outdated information.

3) Automation

Although many people see monitoring software as a way to micromanage employees, it can actually benefit them. In many cases, monitoring software frees up more time in an employee's day so they can focus on bigger-picture goals. The software also works behind-the-scenes to identify potential problems and address them before they become bigger issues. Essentially, employees who have reliable monitoring systems have a safety net that allows them to enjoy their work more because they know they're not going to get fired if things don't go perfectly. It helps create trust within teams and offices that may not have existed before.

4) Job Performance

Employee monitoring can help your company ensure that their data is secure. Businesses that have properly implemented an employee monitoring system can rest easy knowing that their information is safe and all threats are eliminated. Unfiltered employee access to social media sites, communication portals, and email servers could leave your business vulnerable to an attack. Employee monitoring software for employees will notify you immediately of any risks, so you don't have to spend time searching through security logs or trying to figure out who might be breaking protocol. This added safety helps employees feel safer and thus perform better. With real-time reporting, you know exactly what your employees are doing at any given moment and can make sure they're on task without interrupting their workday.

5) Security

Keeping tabs on your employees' online activity can help keep them-and your business-safe. These days, many people do everything through their computer or smartphone. Whether that means accessing customer data or sharing sensitive information about their employer, there are lots of ways an employee might be vulnerable to security breaches. A monitoring software for employees will provide a complete overview of what they're doing with their technology and allow you to react quickly if they try to put something in place without your knowledge (or worse). The biggest safety benefit is peace of mind: If you know how they're using their device, you can rest easy knowing they aren't putting yourself or your company at risk.

6) Customer Service

Whether your employees are in sales or not, they need to be able to take care of customers. Allowing them to do their job efficiently and correctly will boost both customer service and employee satisfaction. From there, you can start adding specialised services such as remote support or 24/7 monitoring. For example, some software solutions allow you to see screenshots or photos that show your employee's computer screen along with other visual elements (such as a digital whiteboard). This helps streamline communication and make collaboration more effective for everyone involved.

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