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Consumer Reports On Elon Musk's Tesla Model X: One Of The Least Reliable Car Brands In Market; Read The Full Story

First Posted: Oct 27, 2016 05:40 AM EDT
Tesla Model X
A new Tesla Model X Crossover SUV is displayed on September 29, 2015 in Fremont, California. After several production delays, Tesla CEO Elon Musk officially launched the much anticipated Tesla Model X Crossover SUV.
(Photo : (Photo by Justin Sullivan/Getty Images))

It looks like consumer reports are not impressed with Tesla anymore. New rank list for the "10 most unreliable cars" is out and Tesla Model X is one of the cars present on the list. Others on the list comprise of the Fiat 500L and the Ford Fiesta. Looks like Elon Musk is not happy about it.

It should not be a surprise for the ones who keep a close check on the reviews of Tesla's latest luxury SUV. The vehicle already got infamous for its unsteady tech and defective doors. In other words, Tesla Model X left a really bad image on the consumers.

Elon Musk's Tesla Model X: Not Practical Enough

Consumer Reports called the Model X as "more showy than practical." They further noted that the vehicle had problems with its "Falcon-wing doors, power equipment, locks and latches, climate system, and in-car electronics." That may problems with the components list is not something easily forgettable, especially when the price tag is at $85,000.

Tesla's Model X dropped down on the "29 most reliable car brands" list to number 25 as per Consumer Reports. At no. 24 and 26 being GMC and Dodge respectively. For those who would love to know the top 5 position holders, they are - Toyota, Lexus,Kia, Buick, and Audi (not specifically in that order).

But, Model X is not the only targeted vehicle by CR. Tesla Model S is also mentioned with negative criticism. The publication had already cited the reliability of the Model S last year.

"The main problem areas," the report mentioned last year, "involved the drivetrain, power equipment, charging equipment, giant iPad-like center console, and body and sunroof squeaks, rattles, and leaks." And, Tesla CEO, Elon Musk, had contradicted such allegations back then.

It is true that Consumer Reports could be a little judgemental at times, but the Model X did have faulty variations in the early models leading to such a fuss. And, the commotion started due to Tesla's claimed 'standard of excellence'.

What Tesla has to say about it? 

Tesla stated that they were committed to create the world's most reliable cars. While they do have some issues with the early models of Tesla Model X, this is not a global defect. And, the company is communicating with all the dealers to get reports on defects if any.

The company also promised to continue with the improvements until every customer shows full satisfaction. And, accoding to them, 98 per cent customers still look forward to purchasing a Tesla car. This motivates them to produce more cars for the people worldwide. 

Tesla Model X owners might be satisfied with their purchased SUVs. But, that does not change the fact as reported by Consumer Reports. What do you think about Tesla's brand image now? Would you still go for it?

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