Samsung Galaxy Note 7 Overheating: Is Samsung Still Safe? Tech Company To Relaunch Safer Version

First Posted: Oct 03, 2016 02:45 AM EDT
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Samsung has relaunched the Galaxy Note 7 in several countries including South Korea and UAE. The sales were put on a stop following reports of the cell phone catching fire on Flights. However, the replacements units do still seem prone to Overheating.

Calling back the old phones

The South Korean giant had admitted earlier that Galaxy Note 7 did have a technical fault in its battery. Although after the huge recall of the Note 7, replacement units have been released, the new devices are still reported to overheat. According to a report on USA Today, customers in various countries who picked up the replacements have reported that their devices are still overheating.

Samsung had to suspend its sales of Galaxy Note 7 in September in ten global markets. Though it's expected that no more batteries will explode, users are worried about the overheating problem.

Overheating not a problem?

Samsung has assured its consumers that it's normal for the Galaxy Note 7 to feel hot and chances for it to catch fire are very low. In a Statement issued earlier Samsung stated, "We reassure that new Note 7 is operating properly and pose no safety threats."

The company also stated that they are looking into each complaint individually, reports GSMArena, by trying to resolve issues via warranty and Customer Service.

The relaunch

Samsung has resumed the sale of the Galaxy Note 7 in their home country, South Korea as well as several other Countries. The Chinese government is also reported to have scolded the Tech Giant on Thursday over so-called recall discrimination.

Features

The Galaxy Note 7 features a 5.7-inch Super AMOLED capacitive touch-screen with 1440 x 2560 pixels. Powered by an Exynos 8890 processor, it runs on Android 6.0.1 Marshmallow operating system and comes packed with 4GB RAM, a 64GB internal memory that is expandable up to 256GB.

Samsung received 16,000 orders on the first day of pre-order. The number is expected to rise more 20,000 more. The new Galaxy Note 7 with new batteries will go on sale again on Oct. 7th in India and on Oct. 28 in Europe.

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