Android Tops Reliability Study, Now Considered To Be More Stable Than iOS

First Posted: Aug 29, 2016 06:28 AM EDT
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Apple's mobile devices, which brought over 70 percent of the tech company's revenue in 2015, had taken the top spot over other brands when it comes to reliability. However, a recent study by the Blancco Technology Group titled "State of Mobile Device Performance and Health" for Q2 2016 showed that iOS devices almost doubled as likely to fail compared with Android devices.

According to fortune.com, the study found that Apple's iOS devices (iPhones and iPads) crashed almost twice as often in the second quarter of the year compared to the previous one. New data from BTG's study showed that 58 percent of iOS-based devices experienced "performance failures" such as apps crashing or components shutting down during the second quarter, up from 25% in the first quarter.

"Plagued by crashing apps, Wi-Fi connectivity and other performance issues, the iOS failure rate more than doubled to 58 percent quarter-over-quarter," says Blancco after noting that iOS lost the smartphone performance battle to Android.

Tech Times reported that 29 percent of the iOS failure rate is from the iPhone 6 followed by the iPhone 6S at 23 percent, iPhone 6S Plus at 14 percent iPhone 6 Plus at 13 percent and the iPhone 5s at 8 percent. Blancco explained that iPhone 6's current performance failure could be caused by some of Apple's recent software updates namely iOS 9.3.1 and iOS 9.3.2, which were released in the later part of Q1.

"Following both software updates, many iPhone and iPad users began to see major problems on their devices," Blancco comments.

Meanwhile, the failure rate of Android devices showed that Samsung devices accounts for 26 percent of it while both Lenovo and LeTV individually is responsible for 17 percent. It was followed by Motorola and Asus at 11 and 17 percent respectively. Blancco was not surprised having Samsung on top of the list though, since the brand is responsible for 37 percent of smartphone sales during the three-month-period which ended in May 2016. It was also found that Xiaomi, which was on the top 5 mobile device failures in Q1 at 11 percent, was no longer on that spot.

Phonearena.com also reported that about 65 percent of the iOS device failures in the second quarter had problems with crashing apps. Wi-Fi issues totaled to 11 percent, followed by problems with headset and mobile data equally at 4 percent, while 2% had a bad receiver. Android users' leading issues were with the camera and with battery charging at 10% each. The touchscreen was identified in 7% of failures, while 5% had microphone and speaker problems.

Blancco Technology Group (BTG) tried reaching out to Apple for comments but the tech company did not respond to the request.

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